Check in time is 3:00pm and check out time is 12:00pm. A credit card is required at time of reserving to guarantee all reservations. A credit card is also required at check-in. Cash deposits are not accepted.
Early Check-In Requests
Early check-in is based on availability at the time of your arrival at the hotel. Should your room be ready, we will happily check you in early. If not, we can hold your luggage in our secure storage until your room is ready.
Please note that from May through October, we are unable to make note of or confirm early arrival requests.
Early Departure Fee
Guests departing prior to their confirmed check-out date, without providing 24 hours advanced notice to the hotel, are subject to an Early Departure Fee of one night's room and tax.
Current parking prices are as follows:
Valet Parking: $39 per 24-hour period with in/out privileges
Self Parking: $34 per 24-hour period with in/out privileges
Overheight Parking - Contact hotel for overheight or specialty parking
Non-Guest Valet Parking: $4 plus applicable hourly rate
Non-Guest Self Parking: Based on applicable hourly rate
SPG Members - enjoy free standard internet access when you book through Starwood websites, mobile websites and mobile apps. Not a member? Join Now>>
Free WiFi available in lobby. Wired and WiFi available in rooms for 14.99 CAD per day.
Dogs are permitted at no charge. Please contact either 604.602.1999 or e-mail us with your reservation details.
For any third party billing requests please contact our reservations department directly via email.
The Westin Grand offers the option of connecting suites. Please contact Reservations to inquire about our connecting suites.
Due to fire regulations we are unable to allow any cots or rollaways in guest rooms. All suites contain a sofa bed. Should you require additional bedding please reserve this suite configuration.
Cribs, Strollers and Refrigerator Requests
Minimum Age Requirement
The minimum age to stay in a room at the Westin Grand is 19 years old. Anyone under the age of 19 must be accompanied by a parent or guardian over this age.
The Westin Grand Vancouver is 100% non-smoking. This applies to all guest rooms and indoor public areas including the restaurant and lounge.
WestinWORKOUT® Fitness Studio
A heated outdoor lap pool, open year-round, is paired with a spa tub. Our WestinWORKOUT® Fitness Studio, open 24 hours, includes a co-ed sauna and women's and men's steam rooms, treadmills, a stair machine, a stationary bike, resistance equipment, and free weights. Yoga mats and equipment are available upon request.